How to call Chase from abroad

What number do I call for Chase from abroad?

It depends on the account. For personal banking, Chase lists +1 713 262 3300 for calls from outside the US, with automated service 24/7. For credit cards, a Chase card account page lists +1 302 594 8200 for personal cards and +1 480 350 7099 for business cards, and a collect number, +1 713 262 1679, for overseas callers.

The card numbers come from the account page for Chase's IHG co-branded cards, the only Chase page where I could read them on 11 Nov 2026. Chase lists no hours for these lines. The number on the back of your own card is the safest check.

How do I dial Chase from the UK, India, Mexico or the Philippines?

Dial your exit code, then 1, then the Chase number. In the UK, India, Mexico and the Philippines the exit code is 00. For banking, the full string is 00 1 713 262 3300. On a mobile, type +1 713 262 3300. Calls dialed directly are billed by your phone company as calls to the US.

From Australia the exit code is 0011 ^[4]: 0011 1 713 262 3300. Other countries are listed on the 1-800 from abroad page.

Can I call Chase collect from abroad?

Yes, for credit cards. Chase's card page says that if you are overseas you can call collect at 1-713-262-1679. To place a collect call, ring your country's international operator and ask for a collect call to that US number. For banking, Chase lists no collect number.

1. Find your carrier's international operator number on its help page.
2. Ask for an international collect call to the US, 713 262 1679.
3. Wait for Chase to accept the charges, then follow the menu.

Collect calls go through the operator, as banks such as Bank of America state outright ^[6]. Dialed yourself, the same number is no longer collect, so you pay your phone's rate to the US.

Does the Chase 1-800 number work from abroad?

Do not rely on it. Chase's domestic banking line, 1-800-935-9935, is a US toll-free number, and Chase gives a separate number for callers outside the US. Toll-free owners choose where calls may come from. AT&T says 800 and 888 numbers often fail over Wi-Fi Calling from abroad, and are billed as international if they connect.

• Chase's domestic line for existing accounts is 1-800-935-9935 ^[1].
• The subscriber chooses the toll-free area of service ^[7].
• Toll-free from abroad often fails or is billed as international ^[8].

The full list of reasons is on toll-free not working.

What does a call to Chase cost from abroad?

A card collect call is free to you. A direct call to 713 262 3300 costs your phone's rate to the US. On a US plan, Wi-Fi Calling to US numbers is often free: T-Mobile and AT&T both say so for calls from abroad. Cellular roaming on T-Mobile is US$0.50 a minute ^[9]. Internet calling apps charge a few cents.

Without a US plan, TwinPhone keeps notes on reaching Chase from abroad. It costs money per minute, and Chase sees a shared caller ID that cannot ring you back ^[13]. The ranking above compares every option with one method.

Can I contact Chase from abroad without calling?

Yes. Chase offers secure email through the Secure Message Center after you sign in at chase.com. It needs only an internet connection, so it works the same from any country. It suits questions that are not urgent. For a blocked card or a fraud alert, a phone call is faster.

• Secure Message Center: sign in at chase.com ^[1].
• Banking by phone from abroad: +1 713 262 3300 ^[1].
• Other US banks and agencies: customer service from abroad.

How do I avoid fake Chase numbers?

Use only the numbers on chase.com, your statement or the back of your card. If a caller says they are Chase and asks for a code or a transfer, hang up and call the official number yourself. Caller ID can be faked, so the number on screen proves nothing.

• The FCC: hang up and call the number on your statement or the official site ^[15].
• The FTC: any name or number can appear on caller ID ^[16].
• Pay-by-gift-card, crypto or wire requests mark a scam ^[16].

Dialing rules for any US number are on the home page.